Choice Criteria Strongly Disagree Disagree Slightly Disagree Neutral Slightly Agree Agree Strongly Agree
(1) (2) (3) (4) (5) (6) (7)
Age of the vessel being repaired
The amount of time that the vessel will be off-hire
Shipowners' corporate strategy
The possibility to assess the ship repair yard premises/capabilities during the negotiation
The existence of a long-standing relationship with a ship repair yard
Shipowners' prior experience with the ship repair yard / Trust
Business references given relatively to a specific ship repair yard
Relationship between shiprepair yard an shipowners' personnel
The ship repair yard organisational structure
Ship repair yard top management capability and skills
Negotiation capacity of the ship repair yard and the time taken to negotiate a contract
Relationship of the ship repair yard with the classification societies
Relationship of the ship repair yard with insurers
The holding of the appropriate certificates, for instance, quality assurance among others
The attitude of the ship repair yard towards innovation and the formulation of new products
Innovation capacity in the resolution of problems
Use of information technology
Conflict resolution procedures
Ship repair yard's ability to monitor costs
The financial position of the ship repair yard
Payment conditions of the ship repair yard
Currency/Exchange rate and fluctuations
How much the shipowner charges for the additional work
The overall economic performance of the ship repair yard
Ship repair yard sales representatives network and competence
The current workload of the ship repair yard
Bid price / Price quoted by the ship repair yard
Ship repair yard desire for business
The ship repair yard ability to offer volume discounts
Ship repair yard performance history / Amount of past business
The reputation of the ship repair yard and market position
Ship repair yard track record
Awards and honours given to ship repair yards
The number of similar ships repaired
The tonnage of the biggest ship repaired
The quality of repair services rendered to similar ships
The credibility of the ship repair yard
The overall technical ability of the ship repair yard
The ability to repair different types of vessels
The competencies of the ship repair yard in terms of know-how, maturity and tradition
The proximity of the ship repair yard location to shipowners' premises
The proximity of the ship repair yard location to ships' trade routes to minimise the deviation time
The overall quality of ship repair yard facilities
The age of ship repair yard
The range and quality of the ship repair yard infrastructure
The ship repair yard capacity in terms of docks (in number)
The variety of docks available / The existence of different types of dry docks, for instance, floating docks, graving docks, synchrolifts
The size of docks available
The layout of the docks
The capacity of the slipway
The range and the quality of the ship repair yard superstructure
Quality of the equipment / technological infrastructure used
The overall lifting capacity of cranes
Overhead crane lifting capacity and range
The ability to provide facilities to shipowners' staff
The amount of the covered area
Fulfilment with the national and international legislation in place
Operational conditions to enter and leave the ship repair yard such as tides
Time spent awaiting clearance to docking
The quality of the ship repair yard work plan
The quality of the ship repair yard communication and work coordination
The quality of the working procedures
The quality of the painting process
Procedures to monitor the ship repair yard work progress
Quality control policy / Quality control of the work being done by the ship repair yard
Ship repair yard problem-solving capability
The existence of a gangway to go onboard whenever necessary
The condition of the electric cables to connect to shore power
The ability of shipowners' staff to give input and exercise influence during the ship repair process?
The number of shipowners' staff members permitted in the ship repair yard
Weather conditions
Ship repair yard overall production capacity to meet demand
Ability to accommodate extra work and meet the expected schedules/deadlines
The capacity of the ship repair yard to deal with unforeseen situations
The ship repair yard supply chain
The quality of the ship repair yard supplier base to furnish steel, cable, pipe, machinery, parts and other items/services
The responsiveness of the ship repair yard supplier base to changes in demand
Ship repair yard suppliers' organisational structure, personnel and capabilities
Ability of the ship repair yard in getting spare parts
Ability of the ship repair yard in storing spare parts
Availability of human resources (in number and with the expertise) capable of doing the work
The number of engineers/foremen/workers hold by the ship repair yard
The quality of personnel and workforce skills
The responsibility of the ship repair yard personnel
Labour relations
Level of social unrest
Training levels of the personnel and the existence of dedicated training programmes
The range of ship repair services available
Ability to deal with magnitude and the type of work contracted by the shipowner
Complete work rapidly and satisfactorily
Ability to meet the expected schedules/deadlines and therefore the delivery time
Ability to work 7 days per week / 365 days per year
Availability of a prompt service
Ability to provide a reliable service / Reliability
Speed of response to requirements
The ability to comply with specification changes
The ship repair yard delivery time / The time expected to perform the work
The ability to implement flexible operations
Ship repair yard guarantees after the vessel has been delivered to the shipowner
Ship repair yard claims policy
The ship repair yard warranty period
Ship repair yard reaction to reclamations
Adoption of environmental practices such as recycling of materials
Safety record / Number of accidents (incl. severe accidents) occurred in the ship repair yard
Fulfilment of safety procedures when carrying out hot work
Safety levels
Use of protective equipment
The safety record of of ship repair yards' suppliers base
The safety level of the ship repair yard
Reliability of using protective equipment
Presence of work safety staff
Safety training
Range of security measures in place
